Refund policy
Refund Policy
At MedicalAmboss, we provide digital products only, including online courses, eBooks, PDF files, and other downloadable educational content.
No Returns or Refunds
Due to the digital nature of our products, all sales are final. Once a digital product has been delivered, downloaded, or access has been granted, it cannot be returned, exchanged, or refunded.
By completing your purchase, you acknowledge and agree that:
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You have reviewed the product description before purchasing.
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You understand that the product is a digital item delivered electronically.
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You waive any right to cancel or request a refund after the product has been delivered or access has been activated.
Exceptions
We may issue a refund only in the following circumstances:
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You were charged more than once for the same order.
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You received a completely different product than the one you purchased.
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We are unable to provide access to the purchased product due to a technical issue on our side that cannot be resolved within a reasonable time.
If you believe your order qualifies under one of these exceptions, please contact us within 7 days of your purchase.
Support Email: medicalamboss1@gmail.com
Please include:
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Your order number
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The email address used for the purchase
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A detailed description of the issue
Technical Support
If you experience any issues accessing your digital purchase, our support team will work with you to resolve the problem as quickly as possible.
For assistance, please contact:
medicalamboss1@gmail.com
Chargebacks
Customers are encouraged to contact us before initiating a chargeback with their payment provider. Fraudulent or abusive chargebacks may result in suspension of access to purchased products and future purchases.
Consumer Rights
Nothing in this policy limits any mandatory consumer rights that may apply under applicable law.